Last Updated March 28, 2011
1. Information We Collect
a. Personal Information That You Provide
“Personal Information” is information that can be used to identify you, either directly or in conjunction with other information. It may include your name, mailing address or email address.
i. As a Guest User
You may browse the Site and purchase Products as a guest without creating an account. If you then purchase a Product to be delivered by US mail, you will be required to provide only a return mailing address for that Product.
ii. As a User via Facebook
You may login to the Site via Facebook by providing your Facebook user ID and password. If you then purchase a Product to be delivered by US mail, you will be required to provide a return mailing address for that Product.
iii. As a Registered User
If you choose to create an account (and therefore become a “Registered User”), you will be required to provide your first name, last name, and email address, as well as to create a username and password. In the future you may have the option of providing your birth date. If you purchase a Product to be delivered by US mail, you will be required to provide a return mailing address for that Product. The Content that you have viewed, indicated that you like, sent to a recipient, or received from another User will become part of your account history.
iv. As an Artist
A User who contributes Content that is artwork (an “Artist”) to the Site will be required to create a shop account in addition to the personal user account. Shop accounts require the Artist’s phone number, mailing address and personal biography.
v. Information About Other People
To send a Product to a recipient, a User must provide the recipient’s first and last name, as well as a delivery address, which currently is a mailing address, but may in the future be an email address or a Facebook ID. You may also include a personal message.
A User who logs in (via Facebook or via an account on the Site) may input and save contact information for potential and actual recipients of Products. This information may include first and last name, mailing address, email address, birth date, and other dates such as anniversaries. A User who logs in via Facebook may also import recipients’ contact information from Facebook, such as Facebook user IDs.
vi. Other Information
We will collect any and all other information that you submit to us, including via the Site, including, without limitation, comments, messages for personalizing cards, and email correspondence
b. Non-Personal Information Collected Automatically
Card Gnome will also collect information that does not directly identify a User. When using the Site, this non-Personal Information may include, but is not limited to, the website that referred a User, the IP address of the User’s computer, the computer’s browser type and language, access times, pages viewed, and links clicked.
2. How We Use Your Information
Card Gnome does not rent, sell, or trade any of its Users’ Personal Information. We use Personal Information for the purposes for which you provide it as well as to:
• Provide you with the products and services you order or request from the Site
• Create and manage Users’ accounts
• Provide customer service
• Respond to inquiries
• Process transactions, including sending a purchase confirmation via email
• Compensate Artists
• Tell you about our Products, promotional offers, and related information such as via an opt-in newsletter
• Send opt-in email reminders about upcoming holidays and a User’s contact’s upcoming birthday or special occasion
• Give Artists the opportunity to generate publicity around their listings and shops
• Compile anonymous, aggregated information that is useful to develop new features, improve the Site, Products, and Content, analyze trends and statistics, and ensure that the Site, Products, and Content remain relevant to Users’ needs
• Comply with requests, including disclosure requests, from law enforcement officials
• Satisfy any applicably law, regulation, or legal process
• Protect the rights, property, or safety of Card Gnome, its Users, and the public
• Notify you of changes to other policies or terms that may affect you or your use of the Site, Application, or Products.
3. Business Transfers
4. Information Disclosed To and By Third Parties
Card Gnome partners with third parties and we will share your Personal Information with them to the extent necessary to provide you with the Products and services that you request. For example, you may sign in to the Site via your Facebook account. If your Facebook security settings allow for it, we will retrieve all information you give us access to. You can also choose to share the birth dates of your Facebook friends. We may enable you to save addresses received from Facebook even if those addresses have been deleted from Facebook or we no longer have access to that information.
Card Gnome allows Users to purchase Products with a credit card. We share the User’s IP address, price paid for a Product, credit card number, CVC code, credit card billing address and billing name with Stripe. Stripe shares a reference ID, transaction status, price authorized, and transaction cost information with us and saves all credit card information securely.
Products purchased by a User and sent to a recipient via US mail are prepared, printed, and mailed by a third party. To fulfill a User’s order, we will share with this third party the recipient’s name and mailing address, the User’s mailing address, and, if applicable, a personal message selected or written by the User.
In addition to cookies, we may use other technologies, including web beacons (single-pixel images) on our Site or in our emails or newsletters. These electronic images assist us in determining how many users have visited certain pages or opened messages or newsletters. We do not use these images to collect Personal Information.
If you choose to provide us with Personal Information, you consent to the collection, transfer, and storage of that information on our servers located in the United States. Card Gnome takes reasonable steps to protect that information, such as by encrypting credit card numbers using Secure Sockets Layer (SSL) technology. However, no system of electronic storage or method of transmission over the Internet is 100% secure. Therefore, we cannot guarantee absolute security of your Personal Information. Your account contains Personal Information and it is your responsibility to protect your account username and password. Do not share your password with any third parties. If your password has been compromised for any reason, please change it promptly and notify us immediately at firstname.lastname@example.org.
Card Gnome’s Site, Products, and Content are intended only for persons who are at least 13 years old. We do not knowingly collect information from persons under the age of 13. Persons under the age of 13 should not use the Site, Products, or Content or otherwise submit information to us without the consent of a parent or legal guardian. If we become aware that a person under the age of 13 has provided us with Personal Information without parental or guardian consent, we will take steps to remove such information and terminate that person’s account. If you are a parent or guardian whose child has created an account or otherwise shared information with us without the necessary consent, please contact us at email@example.com.
8. Modifying Your Personal Information
You may obtain a copy of, and request that we update or correct errors in, your Personal Information by emailing us at firstname.lastname@example.org. For your protection, you will be required to provide proof of your identity in order to obtain a copy of your Personal Information.
9. Closing Your Account
11. Contact Information
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